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    DIGNITY RESTORATION AND GRIEVANCE SETTLEMENT ASSOCIATION
    We are the link to your consumer rights.



    About Us

    Dignity Restoration & Grievance Settlement Association was registered on 29th April 2011. As a non – governmental organisation with the Delhi Government to work All over India with the objective of providing fast and free redressal to consumers regarding their consumer complaints, to educate consumers about their rights and duties to do mediation between consumers and departments. The organisation has a website www.dignityindia.org where grieved consumers can register their complaints free by providing their necessary details. Dignity will then forward these complaints to the concerned companies and strive for a solution within 15 working days. Dignity was set up is headed by Dr. Arun Kumar , Founder & Chairman, a veteran in the life and General Insurance Industry, A social worker & consumer activist, who has immense experience in administration and public dealing with several state and central Government departments. 

    Dignity India aims to become one of the most reliable mediators for consumer’s redressal for both the consumers and the companies involved. Dignity aims to achieve this by maintaining easy-to- use website where complaints can be registered with a single click free of cost. Dignity India also plans to setup consumer advice, awareness and complaint centre in rural and urban areas which will help in reaching out to consumers in far and greater numbers. Since the inception, Dignity India has been funded by the personal savings of the Chairman and his team.

    About Us

    Dignity Restoration & Grievance Settlement Association was registered on 29th April 2011. As a non – governmental organisation with the Delhi Government to work All over India with the objective of providing fast and free redressal to consumers regarding their consumer complaints, to educate consumers about their rights and duties to do mediation between consumers and departments. The organisation has a website www.dignityindia.org where grieved consumers can register their complaints free by providing their necessary details. Dignity will then forward these complaints to the concerned companies and strive for a solution within 15 working days. Dignity was set up is headed by Dr. Arun Kumar , Founder & Chairman, a veteran in the life and General Insurance Industry, A social worker & consumer activist, who has immense experience in administration and public dealing with several state and central Government departments. 

    Dignity India aims to become one of the most reliable mediators for consumer’s redressal for both the consumers and the companies involved. Dignity aims to achieve this by maintaining easy-to- use website where complaints can be registered with a single click free of cost. Dignity India also plans to setup consumer advice, awareness and complaint centre in rural and urban areas which will help in reaching out to consumers in far and greater numbers. Since the inception, Dignity India has been funded by the personal savings of the Chairman and his team.

    About Us

    Dignity Restoration & Grievance Settlement Association was registered on 29th April 2011. As a non – governmental organisation with the Delhi Government to work All over India with the objective of providing fast and free redressal to consumers regarding their consumer complaints, to educate consumers about their rights and duties to do mediation between consumers and departments. The organisation has a website www.dignityindia.org where grieved consumers can register their complaints free by providing their necessary details. Dignity will then forward these complaints to the concerned companies and strive for a solution within 15 working days. Dignity was set up is headed by Dr. Arun Kumar , Founder & Chairman, a veteran in the life and General Insurance Industry, A social worker & consumer activist, who has immense experience in administration and public dealing with several state and central Government departments. 

    Dignity India aims to become one of the most reliable mediators for consumer’s redressal for both the consumers and the companies involved. Dignity aims to achieve this by maintaining easy-to- use website where complaints can be registered with a single click free of cost. Dignity India also plans to setup consumer advice, awareness and complaint centre in rural and urban areas which will help in reaching out to consumers in far and greater numbers. Since the inception, Dignity India has been funded by the personal savings of the Chairman and his team.

    Our Chartered Accountant 
    C. A. Annu Thapar, 
    A K A R & Associates B-6/25/1 Safdarjung Enclave New Delhi-110029 
    Our Advocate 
    Adv. Parth Kaushik 
    40/1-2, Yusaf Sarai, Green Park New Delhi-110016
    We are Members / Associates of:
    - Confederation of Indian Industry (CII)
    - New Delhi Indian Consumer Federation 
    - Delhi Management Association 
    –New Delhi Consumer Confederation of India (An apex body of Consumer’s Organisations) 
    – Jaipur Consumer Coordination Council (An apex body of Consumer’s Organisations) 
    - Central Council of VCA & PCA Efforts Group (An apex body of RWA’s)
    - Save & Serve India Foundation – New Delhi 
    - Transparency International (India) 
    - All India Council of Human Rights, Liberties & Social Justice (AICHLS) 
    - Delhi Journalism & Investigation Research Institution

    Approach

    Dignity Restoration & Grievance Settlement Association was registered on 29th April 2011. As a non – governmental organisation with the Delhi Government to work all over India with the objective of providing fast and free redressal to consumers regarding their consumer complaints, to educate consumers about their rights and duties to act as a mediator between consumers and departments.working under provisions of Consumer Protection Act of 1986 is an act of Parliament of India enacted in 1986 to protect interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputeys and for matters connected therewith. 

    Consumer Rights 

    It is referred to as the Right to Safety and protection from hazardous goods or services. The Right to be Informed and protected against deceitful, fraudulent or information that misleads and have an access to correct information as well as facts required to go for informed choices along with decisions. The Right to Choose and have easy access to different types of products and services offered at competitive and fair prices. The Right to be heard helps to express and represent interests of consumer in the making of political and economic decisions. The Right to Redress and getting compensation for misrepresentation, unsatisfactory services or shoddy goods is important for consumers and the Right to Consumer Education helps the consumer to become informed and capable of functioning properly in the market. The Right to a Healthy Environment enhances the quality of life and gives protection from environmental issues for present as well as future generations. 

    Consumer Responsibilities 

    Consumer responsibilities refer to the responsibility of having awareness of the quality and safety of goods and services while purchasing and the responsibility to collect information available about a product or service and to update oneself with changes or innovations taking place in the market. It means the responsibility to think as well as make choices independently and consider immediate needs and wants. It refers to responsibility to speak out, and to inform manufacturers and governments of needs and wants and the Responsibility to Complain or inform business along with other people about discontentment with a product or service in an honest way. There should be Responsibility of being an Ethical Consumer and be fair and not engage not in malpractices which make all consumers pay.

    Mission

    To serve the nation by making it a consumer-friendly country as per the ideals of Mahatma Gandhi-

                                      "Customer is a King".

    We say

                        'Justice delayed is justice denied'

    . Our mission is to make every consumer an aware consumer.

    Vision

    A consumer should not run from pillar to post for Justice and wait for years. we have vision that in our  country where by just making a call and sending a note, consumers can get justice in no time.

     We strongly believe that an aware consumer makes a strong economy.

    Our Amazing Team

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    Dr. Arun Kumar

    Founder & Hony. Chairman

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    Anil Sethi

    Hony. Vice Chairman

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    Bhawana Sahani

    Hony. Vice Chairman

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    Pranav Kaushik

    Hony. Secretary

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    Giriraj Singh

    Hony Director & Treasurer, Dignity Restoration & Grievance Settlement Association

    Certificates

    • Registration Certificate
    • 12A Certificate
    • 80G Certificate
    | OUR MEMBERS

    Patrons

    1Dr.Ajai Kumar SharmaJ-55, Lajpat Nagar-III, 2nd Floor, New Delhi-110024Consultant radiologist Patron
    2R.G. Sharma1/6588, East Rohtash Nagar, Sahadara, Delhi – 110032Social worker, EducationistPatron

    List of Executive Committee Members
    S. NoNameAddressOccupationDesignation
    1Dr. Arun KumarB4/84/2, Safdarjung Enclave, New Delhi - 110029Consumer Activist & Insurance AdvisorFounder & Hony. Chairman
    2Anil SethiFlat No 32, Pocket One Sector-2, Dwarka, New DelhiBusinessHony. Vice Chairman
    3Pranav Kaushik40/1-2, Yusuf Sarai, Green Park, New Delhi – 110016BusinessHony. Gen. Secretary
    4Girraj SinghH.No. D.O.280, Civil Lines, Behind D.C. Resi.G.T.Road, Palwal, Haryana-121102Consumer ActivistHony. Treasurer
    5Ms. Bhavana Sahani
    Model Town Street No-1, Near Adhar Shellla School, Sito Road, Distt. Fazilka, Abohar- 152116 Punjab
    Social AcivistHony. Vice Chairman
    6Ms. MadhubalaC-4/67, S.D.A, New Delhi-110016Women EntrepreneurMember executive Committee & President (Women’s Wing)
    7Anupam VarmaD-42, East of Kailash, New Delhi- 110065JournalistMember Executive Committee
    8Adv. Ashwani Bansal493-A, Civil Side, Tis Hazari Courts,Delhi-110054AdvocateMember Executive Committee
    9Mohd. Basharul Haque
    Chilla Street, Near Sardar Hameedi School, Amroha-244221BusinessMember Executive Committee
    10Satyender Kumar Tyagi
    A-249, Sudershan Park, Moti Nagar, New Delhi- 110015
    BusinessMember Executive Committee
    11Pullak Gupta12-C/408, Abhilasha C.H.S Ltd. , Mhada Chandivali, Andheri-East, Mumbai-400072Finance MarketingMember Executive Committee, President Mumbai Unit
    12Ashok Kumar Jain
    6117, Pocket –B-8, Vasant Kunj, New Delhi - 110070
    Rtd. Govt. Officer
    Member Executive Committee
    13Bharat B. Tewari
    A-2 /149 Safdarjung Enclave, New Delhi-110029
    social entrepreneur
    Advisor




    List of members
    S.noNameAddressOccupationDesignation
    1Dr. Arun KumarB4/84/2, Safdarjung Enclave, New Delhi - 110029Consumer Activist & Insurance AdvisorFounder & Hony. Chairman
    2Rajesh V. KirtaniF-5A, M.I.G Flats, Hari Nagar, New Delhi-110064Computer ConsultantMember
    3Ashu Goyal111/9, Ganpati Apartments , Near M.C.D. School, Kishanganj, Vasant Kunj, New Delhi-110070BusinessHony. General Secretary
    5Girraj SinghH.No. D.O.280, Civil Lines, Behind D.C. Resi.G.T.Road, Palwal, Haryana-121102Consumer ActivistHony. Treasurer
    6Dr.Ajai Kumar SharmaJ-55, Lajpat Nagar-III, 2nd Floor, New Delhi-110024Consultant radiologist Patron
    7Pankaj AgarwalB3/55, Safdarjung Enclave, New Delhi-110029C.A.Member
    8R.G. Sharma1/6588, East Rohtash Nagar, Sahadara, Delhi – 110032Social ActivistPatron
    9Adv. Ashwani Bansal493-A, Civil Side, Tis Hazari Courts,Delhi-110054AdvocateMember
    10Pullak Gupta12-C/408, Abhilasha C.H.S Ltd. , Mhada Chandivali, Andheri-East, Mumbai-400072Finance MarketingMember Executive Committee, President Mumbai Unit
    11Ashish JainH.No.365/5, S.F. Govind Puri, Kalkaji, New Delhi-110019BusinessPresident (Media)
    12Ms. MadhubalaC-4/67, S.D.A, New Delhi-110016Women EntrepreneurMamber executive Commiitee & President (Women’s Wing)
    13Pt. Anil Sharma161-B, Vikrant Enclave, New Delhi – 110064Social WorkerMember
    14Balraj SinghPlot No.6, PawarBhawan, Sahane Mata, Jai Bhawani Road, Nasik-422101Ex. ServicemanMember
    15Mrs. Anita TandonB4/90/1, Safdarjung Enclave, New Delhi-110029Women EntrepreneurMember
    16Mahesh Bansal10-A, Kamla Nagar, Main G.T Road,New Delhi-100070BusinessMember
    17Anupam VarmaD-42, East of Kailash, New Delhi- 110065JournalistMamber Executive Commiitee
    18Pranav Kaushik40/1-2, Yusuf Sarai, Green Park, New Delhi – 110016BusinessHony. Gen. Secretary
    19Yog Raj SharmaVill.Bakarta P.O. Rakhoh, Teh. .Sarkaghat Distt.
    Mandi, H.P.-175024
    BusinessMember
    20Mrs. SumitraD-11,Pandav Nagar, Delhi-110092ServiceMember
    21Ajay JainYP-23A, PritamPura, Near Mangal Bazar, New Delhi – 110088consultantMember
    22Umesh Kumar803, Patel Nagar, Ludhiana, PunjabServiceMember
    23Ms. Kamakshi Bhatt4 9, NanitalKalba Ward, Mallital, Nanital – 263001LIC agentMember
    24Mrs. Meenu ChauhanQtr. No.309-B, VarunaPuri, Mangoor Hill, Vasco-da-Gama,Goa-403 801BusinessMember
    25Manoj36, ChipriakiGali, MohallaBuraheda, Kotputali, RajasthanPrivate serviceMember
    26Dr. Ram Sagar SinghNavprakashSonolab, Rajgarhia Road, Kodarma,Jharkhand.RadiologistMember
    27Ms. Babina JenaEB/45,Stage-I, LaxmiSagar, BDA Colony, Bhubaneshwar -6 Orissa.BusinessMember
    28Navendra Kaushik68/13/BA, Durga Nagar, Nauchandi, Meerut, Uttar PradeshBusinessMember
    29Ashutosh Sharma436, Ground Floor, Ashoka Enclave - III, Faridabad, HaryanaServiceMember
    30Dr.Gautam Chaudhary112,Sector-9, Faridabad, Haryana.DoctorMember
    31Santosh Kumar DubeyVillage Bharakothi, P.O. Sarin, Dist Azamgarh, U.P.ServiceMember
    32Ms. Cyn.ThilMaltiMasin103, Saakshara Apts.,A-3, Block, Paschim Vihar, New Delhi-TeacherMember
    33Virender KumarSE-12, HauzKhas, New Delhi-16BusinessMember
    34Rohit Kumar GuptaC5/27, S.D.A., New Delhi-110016BusinessMember
    35Virjesh Kumar GuptaC1/66, S.D.A., New Delhi-110016BusinessMember
    36NeerajKhemkaC1/66, S.D.A., New Delhi-110016Self EmployedMember
    37Ram Kumar GoelC2/60, S.D.A., New Delhi-110016RetiredMember
    38Mr. Rajat GuptaC5/27, S.D.A., New Delhi-110016ServiceMember
    39Mr. Rahul GuptaC5/27, S.D.A., New Delhi-110016ServiceMember
    40G. KakotiRZH-850C/14, Raj Nagar Part-2, Palam Colony, New Delhi-77BusinessMember
    41Mr. Anil Kumar SehgalB3/25, Safdarjung, Enclave, New Delhi-110029Retd. Bank MgrMember
    42Mr. B.S. MathurH-42, Green Park Extn., New Delhi-110016RetiredMember
    43Jitender KumarD-15, PalikaNiwas, Lodhi Road, New DelhiSocial WorkerMember
    44RaghwendraTripathiB-740, GF, Green Field Colony, Faridabad, HaryanaBusinessMember
    45Ram NiwasH.No.453, Katewra, New Delhi-110019ServiceMember
    46O.N.Sharma150, Arjun Nagar, Safdarjung Enclave, New Delhi-110029Retired, Social ActivistMember 
    47RavindraNathGargF-1/38, M.I.G. Flats, Hari Nagar, New Delhi-110064RetiredMember
    48G.S. Phathania1085 UF Apart., Plot No.9 Sec.6, Dwarka, Phase-I, N. Delhi-75RetiredMember
    49DharamvirVill. Nawa Ki Dhani, P.O. Rajgarh, Distt. Bhiwani, Haryana.Ex Service ManMember
    50Ms.ChandaPatroA-41, 4th Floor, Regency Park-I, Ph.-IV, DLF City Gurgoan, HRSelf EmployedMember
    51Mr. Satish Kumar AggarwalF-18, Khanpur Extn. New Delhi-110030BusinessMember
    52Virender KumarE-12, Hauz Khas, New Delhi-110016BusinessMember
    53Mr. Satish Kumar AggarwalF-18, Khanpur Extn. New Delhi-110030BusinessMember
    54Virender KumarE-12, HauzKhas, New Delhi-110016BusinessMember
    55RohitSehrawatH.No. D.O.280, Civil Lines, Behind D.C. Resi. G. T. Road, Palwal, Haryana-121102StudentMember
    56Sher SinghH.No. BeronMajra, SarlaGarh, W. No.8, Palwal, HaryanaServiceMember
    55Pankaj DagarVill. Jharsaiutly, Sec.58, Balabhgarh, Haryana-121004ServiceMember
    56Vijay GillB-49, New Model Town Extn., Hisar-125001ServiceMember
    57Manish GuptaParkashVihar, Palwal, Haryana-121001ServiceMember
    58Kavit RajH. No. 99,Dev Nagar Colony, Nr. KitwariChowk, Palwal, Hr.ServiceMember
    59Abhishek DeshwalH.No.360, Bali Nagar, Palwal, Haryana-121002ServiceMember
    60Ms. Vertika SharmaC-70, Sony Colony, Bhumiya Nagar, Kalwat Road, Jaipur RajasthanServiceMember
    61Dr. Vijay Pratap KushvahaC/23,Ashmant CHS Ltd., Shristhi Complex, Sector-3, Near Apna Bazar, Mira Road East, Thane, Maharatra-401107DoctorMember
    62Vijendra Prakash HalchalVijay Path, Dhani Nagar, Phulara, Distt. Jaipur, Rajasthan.303338Consumer ActivistMember
    63Vinay KapurB2/126, Safdarjung Enclave, New Delhi-110029ConsultantMember
    64Sanjay DagarVillage-Jharshatiali H.No 55StudentMember
    65AnkitFC-16, Friends Colony PalwalStudentMember
    66Jagdish chand SharmaVillage & PO – Katesra , PalwalEx-ServicemanMember
    67Sachin Kumar TewatiaBehind Bansal Nursing Home, Palwal, Gali No 1StudentMember
    68Deepak Kumar TewatiaBehind Bansal Nursing Home, Palwal, Gali No 1StudentMember
    69Manoj SharmaH. No 320, Prakash Vihar , PalwalStudentMember
    70Gaurav SharmaH No 320, Prakash Vihar, PalwalStudentMember
    71DharmenderVillage & Po – Bhanakpur, Ballabhgarh , FaridabadStudentMember
    72Mrs. Rashmi GoelH-312, Rail Vihar, Sector-15, Part-II, Gurgoan-122001AdvisorMember
    73Vipin Choudhary85, Mausam Apartment, West Enclave, Pritam Pura, DelhiServiceMember
    74Parth Kaushik40-1/2, Yusuf Sarai, Green Park, New Delhi-110016AdvocateMember
    75Ajay Ku. MalhotraMalhotra House, Bassi Pathana, Distt. Fatahgarh Sahib, Punjab-121404Social ActivistMember
    76Ms. Asha SaxenaE-63, ‘C’ Scheme, Chitaranjan MargJournalistMember
    77Mayank GoelH-312, Rail Vihar, Sector-15, Part-II, Gurgoan-122001AdvisorMember
    78Yogesh PaliwalParikh Mohala, Bikaner, Rajasthan-340001BusinessMember
    79Madhu Kumar126/10, Kishan Garh, Mahrauli, New Delhi-110070ServiceMember
    80Balbir SinghFlat No.33, Sector-I, Sadiq Nagar, New Delhi-110049ServiceMember
    81Sanjeev KumarK-143, Lane No.2, Mahipal Pur, New Delhi-110037ServiceMember
    82Bharat B. TewariA-2 /149 Safdarjung Enclave, New Delhi-110029social entrepreneurAdvisor
    83Rakesh Kumar42/11, Sector-I, Pushp Vihar, New Delhi-110017ServiceAdvisor
    84Col. Gopal Sngh, VSM (Retd)Flat No. A102 Zhuku CGHS Ltd, GH-16 Sector-65, Ballabgarh Faridabad - 121004Self EmployedMember
    85Mrs. Uma PandeyK-22-E, Saket, New Delhi-110017ServiceMember
    86Capt S. Das Gupta (Retd)472, Abhinav Apartments, B-12, Vasundra Enclave, Delhi-110096Consumer ActivistMember
    87Ms. Bhavana SahaniModel Town Street No-1, Near Adhar Shellla School, Sito Road, Distt. Fazilka, Abohar- 152116 PunjabSocial ActivistHony. Vice Chairman
    88Dr. Sanjay AgarwalB6/43/1, Safdarjung Enclave, New Delhi-110029DentistMember
    89Arvind MittimaniA-2, Mahanandi , IGNOU Housing Complex, New Delhi-110068ServiceMember
    90B.S. YadavA-2/75, I st. Floor, Safdarjung Enclave, New Delhi-110029Retd. Govt. officerMember
    91S.C. PahwaB4/246, Safdarjung Enclave, New Delhi-110029Social ActivistMember
    92Mrs. Neelam SethiA2/31, Anuradha Apartment, Pashim Vihar, New Delhi-110063ServiceMember
    93Parth Kaushik39/3, Yusaf Sarai, Near Green Park, New Delhi-110016AdvocateMember
    94Dr. Yashpal Singh Dahiya112, Sector IX, Faridabad, Haryana ConsultantRadiologistMember
    95Santosh Kumar PandeyT-3, Flat No. 703, Gulmohar Garden, Raj Nagar Extn., Ghaziabad- 201017 U.P.ServiceMember
    96Ajay KumarHans Nagar, Pandwala kalan Nazafgarh, New Delhi-110043Yoga TeacherMember
    97Mr. S. S. RudraB1/54/2, Safdarjung Enclave, New Delhi-110029Retd. Govt. OfficerMember
    98Dr. Mukul JainP3, B44, Princeton State, DLF City Phase –V, Gurgaon, HaryanaProfessor & TrainerMember
    99Jitendra Tyagi882/A, Ward No.-06, IInd Floor Mehrauli New Delhi - 110030Self-EmployedMember
    100Bajran LalB-1350, Chug Street, Fazilka Punjab - 152123Social WorkerMember
    101Sh. Jamal AhamedA2nd/290 Dr Ambedkar Nagar, Sector-4, Madangir New Delhi-110062BusinessMember
    102Ms.Mehnaz KhanBG-6/241-A, Block, Paschim Vihar, New Delhi-110062BusinessMember
    103Sh Ajeet SinghH .No 360, Bali Nagar Camp, Palwal (Haryana)121102ServiceMember
    104Ms Niraj Tokas251/A, Village Munirka, New Delhi -110057ServiceMember
    105Sh Padam Sharma39/3, Opposite B-12 Extension, Village-Yusaf Sarai , New Delhi-110016BusinessMember
    106Anil SethiFlat No 32, Pocket One Sector-2, Dwarika, New DelhiBusinessMember
    107Satyender Kumar Tyagi A-249, Sudershan Park, Moti Nagar, New Delhi- 110015Business Member Executive Committee 
    108Mohd. Basharul Haque Chilla Street, Near Sardar Hameedi School, Amroha-244221BusinessMember Executive Committee
    109Jameel Bashim SyedD-30, M.C.D Colony, Azadpur, New Delhi- 110033BusinessMember
    110Brijesh Kumar MishraB4/83/2, Safdarjung Enclave, New Delhi- 110029BusinessAdvisor

    IMPACT STORIES


    We are in the process of adding more Impact Stories.

    PLEASE NOTE: Please visit us only by appointment.

    Contact

    Contact Details

    B4/84

    Safdarjung Enclave, B4 Block, New Delhi, Delhi, India

    110029


    For general enquiries

    director@dignityindia.org

    +91 - 9818003999, 9873166994